Support — Hatilú Studio
We’re here to help. If you have a question, found a bug, or need assistance, reach out to us.
For any questions, feedback, or issues, email us at tepuy@jfd.slmail.me. We’ll do our best to respond within 48 hours.
Tepuy automatically syncs your workouts, exercises, templates, and settings across all your devices using your personal iCloud account. Make sure iCloud is enabled for Tepuy in Settings → iCloud.
Can I recover deleted data?Once data is deleted via “Erase All Data” in Settings → Data, it is permanently removed from both your device and iCloud. We recommend being certain before using this option.
How do I transfer my data to a new device?Simply sign in with the same Apple Account on your new device and install Tepuy. Your data will sync automatically via iCloud.
The app crashed or something isn’t workingPlease email us at tepuy@jfd.slmail.me with a description of what happened. Crash reports are sent automatically to help us diagnose the issue.
Your data stays on your device and in your personal iCloud account. Read our full Privacy Policy.